Dog & Cat Vets in Wandsworth

## Summary Battersea Square Vets is an **independent clinic** owned and run by husband-and-wife team **Tristan and Sarah Martin**. The website and reviews suggest a practice set up for **thorough consultations and clear communication**, with owners repeatedly describing detailed explanations and time taken to answer questions. Several reviews mention **dentistry (scale/polish, dental X‑rays and discussion of extractions)**, **surgery (including tumour removal)**, and **export/travel certification paperwork** being handled carefully (including checking requirements and documents with external officials). Cat owners also mention a **dedicated cat waiting area with calming pheromones**. ## Services Based on the clinic website and recent reviews, services mentioned include: - **Vaccinations** - **Surgery**, including a review describing **removal of a cancerous tumour** - **Dentistry**, including: - dental checks - **scale and polish** - dental **X‑rays** during a procedure - discussion around whether **extractions** are actually necessary (one owner describes being advised against unnecessary removals) - **In-house diagnostics** and an on-site **lab** - **Laser therapy** - **Export and travel certificates**, with multiple owners describing very detailed help with relocation paperwork and requirements - **Euthanasia** (one review describes the process and explanation in detail) - **Out-of-hours care**: the clinic states it uses **Veteris** out of hours (described as an independent service with a practice and a home visit service). During the day, emergencies are handled via the normal clinic number. - The website also mentions **video advice from a UK vet at any time of day or night**, stated to be **free of charge**. Facilities mentioned on the website include an **in-house lab/diagnostics**, **dedicated cat waiting room**, **consult room**, and **ward**. ## People - **Tristan Martin (vet/owner)**: repeatedly described as thorough—examples include owners mentioning careful full checks before travel, reading relocation requirements closely, and walking through a dog’s eye condition and treatment options in detail. - **Sarah Martin (vet/owner)**: named in reviews alongside Tristan as one of the vets explaining things clearly and helping owners feel calmer during procedures. - **Luciana, Poppy, Hannah (team members)**: named positively in one detailed review that describes rapid WhatsApp replies, extra time spent double-checking a cat’s teeth, and proactive updates during a dental procedure. - Team approach owners describe: **clear, detailed explanations**, **time for questions**, and **follow-up communication**, including an example where the clinic delayed sending a bill after euthanasia to avoid “troubling” the owner too soon, and sending a **condolence card** afterwards. ## Reviews **5.0 stars from 31 reviews.** Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention **unrushed appointments and detailed explanations**, especially around treatment options and what to expect. - **Dental care** comes up multiple times: one owner describes the team double-checking teeth, proceeding with **X‑rays**, offering to send an image to a specialist **at no extra charge**, and explicitly saying they wouldn’t remove teeth or use anaesthetic unless it was necessary. - **Travel/export paperwork support** is a consistent theme, with owners describing the clinic as meticulous about requirements and documentation (including liaising over email with officials). - Reviews mention handling **high-stress situations** carefully, including a detailed account of euthanasia explanation/performance and thoughtful aftercare (condolence card). - Practical touches owners notice include a **separate cat waiting room with calming pheromones** and a clinic described as **clean, spacious, modern, and well-equipped**. - A few reviewers describe prices/bills as **“reasonable”**, but no specific fees are stated.

## Summary Creature Comforts Putney is a small-animal veterinary clinic for dogs, cats and rabbits, with in-house diagnostic facilities (lab work, digital x‑rays and ultrasound) and a full dental suite. The website lists urgent care for sudden illness/injury, alongside routine work like vaccinations, parasite control, neutering and microchipping. Recent reviews consistently highlight long, unhurried consults where vets explain options in detail, and multiple owners mention anxious or reactive pets being handled patiently (including treats used to help dogs relax, and a nervous rescue cat settling quickly with the vet). Owners also mention practical conveniences like being able to book/reschedule via an app and weekend availability. ## Services From the clinic website summary and recent reviews, the clinic offers: - **Consultations and health checks**, including **puppy/kitten health checks** - **Routine and non-routine vaccinations** (owners specifically mention completing a vaccination course) - **Urgent care** for sudden illness/injury (one review mentions being seen for an **allergic reaction**) - **Diagnostics and imaging**: in-house lab, **digital x‑rays**, **ultrasound** - **Dental care**: **dental scale and polish** and a **full dental suite** - **Surgery**, including **neutering** - **Parasite control** (worming and flea/tick tablets are mentioned in reviews being administered by a veterinary nurse) - **Microchipping** - **Nutrition advice** - **Behaviour guidance** - **Pharmacy** - **Non-cosmetic grooming** - **Travel document assistance** - **Euthanasia** - **Live chat** (listed on the website) Facilities/pet comfort features listed on the website include **separate cat and dog wards**, **bespoke kennel design**, and **state-of-the-art skin cancer diagnostic equipment**. ## People Names mentioned in recent reviews include: - **Jessica (vet)** — owners describe her as helping a nervous cat settle quickly, and being “amazing” with a dog. - **Dr. Emma (vet)** and **Dr. Eleonore/Eleonora (vet)** — repeatedly thanked for detailed explanations and supportive consultations; one owner described the appointment as reassuring during a stressful multi-cat introduction. - **Imre (staff member; role not stated)** — described as gentle with a stressed cat and as taking time to talk through behaviour/stress-related concerns. - **Abigail (registered veterinary nurse)** — specifically mentioned administering wormer/flea/tick tablets when an owner didn’t feel confident doing it themselves. - **Raquel (vet)** — mentioned by name as the vet a dog “looks forward to seeing,” with owners describing positive reinforcement (treats/low-stress visits). - **Stacey** and **Hana (roles not stated)** — thanked for looking after clients during visits. Across these accounts, the consistent, concrete pattern is **time spent explaining**, **patient handling of nervous/reactive pets**, and **not pushing “unnecessary extras”** (as one reviewer put it). ## Reviews **5.0 stars from 106 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear, detailed communication:** multiple owners mention vets taking time to answer questions and explain steps without rushing. - **Handling anxious/reactive pets:** reviewers describe nervous rescue cats and stressed/reactive dogs being put at ease (treats used, patient approach, no judgement). - **Support during stressful situations:** one detailed review describes reassurance and guidance around multi-cat introductions after a difficult first encounter. - **Convenience and experience of visiting:** app-based booking/rescheduling is praised, as is weekend availability; several reviews mention a calm, welcoming, very clean environment (one likens it to a “high end spa” feel). - **Small “welcome” touches:** a couple of owners mention receiving treats/goodie items (e.g., treats, a bandana/ball, a welcome pack).

## Summary All Creatures Veterinary Surgery describes itself as an **independent** practice, with **in-house facilities** and **24/7 digital vet support via a partnership with VidiVet**. Reviews frequently describe **proactive follow-up** (owners say they’re called with test results and checked on after illness/procedures) and **clear explanations during consults**. Specific care mentioned includes **dental extractions for an elderly cat**, **thorough annual check-ups with practical preventative advice**, and **support through end-of-life euthanasia**. A small number of recent reviews raise serious concerns, including a report of a **missed diagnosis (eye problem later identified elsewhere as entropion)** and allegations of **upselling/charging for services without consent**; other reviewers, however, describe the clinic as **good value compared with corporate chains** and cite careful precautions around surgery. ## Services Services and care mentioned across the website summary, clinic data, and reviews include: - **24/7 digital veterinary support** through **VidiVet** (as stated on the website). - **Emergency veterinary services** are listed in the clinic data as “24/7 or extended hours,” but the specific arrangement beyond VidiVet digital access isn’t described in the information provided. - **Routine care**: annual health check-ups; vaccinations (“jabs” mentioned in a review). - **Dentistry**: dental extractions (multiple teeth extracted for a 19-year-old cat). - **Parasite treatment**: treatment for parasites in a rescue cat; flea treatment requests are also referenced. - **Diagnostics and ongoing condition management**: tests with results communicated proactively; early-stage **CKD (chronic kidney disease)** identified and treatment started (as described by an owner). - **Soft-tissue/other consults**: assessment and treatment of an eye condition (with one reviewer disputing the accuracy of the assessment). - **End-of-life care**: euthanasia for an elderly cat, with staff support noted by the owner. - **Anal gland expression**: one reviewer reports this was done during a vaccination consultation and says they weren’t asked first. ## Pricing Only reviewer-reported figures were available: - One owner says the practice was **about £500 cheaper** than their previous vet chain for a case involving **multiple tooth extractions** (they did not provide the total bill). - One reviewer describes a **£60 consultation plus medication** for an eye problem they believe was misdiagnosed. ## People Named team members mentioned in reviews: - **Dr. Prigitano (vet)**: credited by one owner with “proper treatment” that helped their 17-year-old cat improve significantly. - **Anders (vet)** and **Nicola (vet)**: thanked for professionalism and consideration during an elderly cat’s euthanasia; Nicola is also mentioned positively for “help, care and dog cuddles” during a visit. - **Mandy (reception)**: singled out for support during euthanasia; also praised alongside clinical staff in other reviews. - **Jane**: thanked by name for help during a visit (role not specified). Across multiple reviews, owners particularly value: - **Explanations and communication** (“explain everything so nicely”; owners say they don’t have to chase test results). - **Follow-up contact** (proactive calls to check how pets are doing). - **Handling of anxious or older pets** (owners mention elderly cats and pets that are less stressed than at previous clinics). ## Reviews **4.8 stars from 257 reviews**. Themes below are drawn from the latest written reviews available to us. - **Strong continuity and follow-up**: several owners describe proactive calls with results and check-ins when pets have been unwell, rather than owners having to chase. - **Specific clinical care praised**: dental extractions for an elderly cat (with the owner noting extensive pre- and post-op precautions); early CKD detected and treated; thorough annual check-ups with practical advice. - **End-of-life support**: one owner highlights considerate, professional care during euthanasia of an elderly cat, naming both reception and vets. - **Value and pricing is disputed**: multiple owners say pricing felt reasonable or better than large chains (one citing a £500 difference), while two 1-star reviews allege the practice is “more interested in money,” including claims of upselling and being charged for add-on procedures without consent. - **Clinical concern raised in one account**: one reviewer reports an eye condition was treated as infection with human antibiotics and later diagnosed elsewhere as entropion; they also complain about an administrative mix-up when requesting flea treatment (reply referencing the wrong pet and pushing another consultation).

## Summary Animal Choice is a small-practice-style vet clinic (one reviewer says it “feels like a family run business rather than a big corporate”). It appears set up for day-to-day primary care plus ongoing management of chronic issues: owners mention allergy care, vaccinations/injections, infections treated with antibiotics, and “operations big and small.” Practical touches come up repeatedly, including same-day appointments when pets are unwell, phone advice on whether a pet needs to be seen, and help with submitting regular treatments to insurers. Home care is also referenced: one owner reports a home visit arranged within an hour for a cat with an infection, and another says the team recommended a locum for euthanasia at home for a cat that became very stressed leaving the house. ## Services Services and situations explicitly mentioned by owners include: - **Routine care:** vaccinations/annual “jabs,” injections (with multiple comments about gentle technique and using pauses/treats to reduce stress). - **Illness appointments & triage:** same-day appointments when a puppy was unwell; phone advice about whether a pet needs to be seen and what to do if not. - **Chronic condition management:** ongoing care for **allergies** (“frequent flyer due to allergies”). - **Infection treatment:** home-visit assessment for a cat with an infection, including **antibiotics**, an **injection**, and **weighing** during the visit. - **Surgery/procedures:** owners mention pets being seen through “operations big and small” and other “unpleasant procedures” (not specified). - **Home visits:** a home visit arranged within an hour (reported in one review). - **End-of-life support:** a recommendation for an at-home euthanasia locum (reported in one review). - **Insurance admin support:** reception “will file regular treatments to your insurer” (reported in one review). ## People Named team members and what owners highlight: - **Natalia (vet)**: mentioned for a **home visit** where she examined a cat, prescribed **antibiotics**, gave an **injection**, and weighed pets at home; also praised for **calm vaccination handling** (a “cuddle pause” when a dog was stressed by needles). - **Ida (named team member)**: thanked alongside Natalia and “all the vets” for kind, capable care (no role specified in the review). - **Dr/Mr Phakkey**: described as “marvellous” and someone an owner has known for 25 years; associated with “excellent advice.” - **Reception team**: repeatedly described as welcoming and thoughtful (including using treats to help nervous pets and helping with insurer paperwork), but one review reports the opposite experience—calling a receptionist “rude” and “abrupt,” while being nicer to other customers. ## Reviews **Google rating: 4.7 stars from 163 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Stress-reducing handling is a recurring detail:** treats at reception, gentle injections, and pausing to settle a pet during vaccinations. - **Access and responsiveness:** owners mention being able to get **same-day appointments** for illness and receiving **clear phone advice** on whether a visit is needed. - **Home support:** one report of a **home visit arranged within an hour** for a cat with an infection; another of being pointed to an **at-home euthanasia** option for a cat that found travel very stressful. - **Practical admin help:** insurer paperwork support is specifically praised. - **Front-desk experience is mixed:** several reviews say the reception team are welcoming, while one review describes a receptionist as rude/abrupt and says they are looking for a new vet.

## Summary Tooting Veterinary Surgery is a newly established practice within the independent DNA Vetcare group, with 24/7 emergency access provided via its main hospital, Streatham Hill Vets (as stated on the clinic website). Based on the website and recent reviews, it appears set up for both day-to-day care and a range of in-house diagnostics, with the option of more advanced investigations at the main hospital. Concrete specifics mentioned: - In-house diagnostics include **blood tests, digital x‑rays and ultrasound** (website). - The website lists **routine and advanced surgery**, including **spays/neuters and dental procedures** (website). - Reviews describe **routine puppy vaccinations and boosters**, plus **urgent appointment booking by checking other branches for availability** (reviews). - Reviews also mention **thorough examinations and a clear “plan going forward”** after the vet listened to concerns (reviews). ## Services From the clinic website and recent written reviews, services referenced include: - **Preventative care** (website), including: - **Vaccinations and boosters** (reviews) - **Flea and worming treatments** (reviews) - **Health checks / routine check-ups** (website; reviews) - **Microchipping** (reviews) - **Surgery** (website; reviews), including: - **Neutering** (reviews) - **Spays/neuters and dental procedures** (website) - **Diagnostics and imaging** (website): - **Blood tests** - **Digital x‑rays** - **Ultrasound** - Website also states **access to CT and endoscopy** via the main hospital. - **Emergency care arrangement** (website): - **24/7 emergency access** through the main hospital, Streatham Hill Vets. - **Species mentioned** (website): **dogs, cats, rabbits** - One review describes treatment for a **pet chicken after a fox attack** (review), but the website does not list birds among the species handled. ## Pricing The website lists promotions and finance options (no £ amounts stated): - **Half price first consultation** - **25% off neutering** - **25% off booster vaccine** - **“Vaccine amnesty”** (term used on site; details not provided in the available summary) - **0% finance** ## People - **Mike** (role not stated): mentioned by name in a review thanking him for looking after a pet (“Roxy”) and giving “top care.” (review) - Multiple reviews highlight vets who **take time to listen**, **explain findings**, and **set out a plan**, alongside **kind reception staff**. Examples include a dog being **fully checked thoroughly** with a suspected cause identified, and staff **taking time to explain** during an urgent appointment. (reviews) ## Reviews **Google rating: 5.0 stars from 18 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Clear explanations and time spent in consults:** owners mention vets who listened to concerns, checked pets thoroughly, explained what they found, and outlined next steps. - **Routine preventative visits described as smooth:** puppy **vaccinations and boosters** were described as efficient and low-stress (“happy visits”). - **Help with urgent scheduling across the wider group:** one reviewer described needing a fairly urgent appointment and staff **checking other branches** to find a slot. - **Range of animals and problems discussed:** cats seen for **neutering, microchips, health checks, cuts/sickness**; one review describes care after a **fox attack on a chicken**. - **Facility comments:** one reviewer describes the clinic as **spacious, clean, and equipped with new/modern equipment**.