The Urban Vet

The Urban Vet presents itself as an independent clinic with a strong emphasis on preventative care, 20-minute appointments, and trying to book pets with the same vet each visit for continuity. It appears equipped for both routine care and more involved medical work, with in-house diagnostics including lab tests, X-ray, and ultrasound, as well as procedures including laparoscopy and a dedicated dermatology clinic. Recent reviews continue to describe a calm, well-organised practice where owners feel informed, not rushed, and supported through both straightforward visits and longer-running cases.

Services

• •Preventative care and routine appointments, with reviews describing thoughtful advice, time-sensitive help by phone and email, and an approach that does not push unnecessary visits or treatment.
• •Dermatology and longer-term case management, including reviews mentioning months of allergy work-ups and ongoing support for pets with long-term conditions.
• •In-house diagnostics and imaging, including an in-house laboratory, X-ray, and ultrasound. One review specifically mentions a case involving two X-rays.
• •Surgery and procedures, including laparoscopy, neutering, and more complex surgical care. Recent reviews include a major surgery for a suspected foreign body.
• •Behaviour-aware decision-making around treatment, with one owner noting a referral to a dog behaviourist ahead of neutering after their dog had become fearful following an attack.
• •End-of-life care, with one review describing compassionate support around euthanasia and a follow-up card with paw prints.
• •Veterinary Nurse Training facility.

No formal out-of-hours or emergency arrangement is stated here.

Pricing

A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. In reviews, owners sometimes describe the practice as fair and measured in its recommendations, including comments that they did not feel pushed into unnecessary treatment or appointments.

People

• •Paul (vet) is the most frequently named clinician in recent reviews. Owners describe him as thorough, compassionate, and especially good at explaining options, including the science, pros and cons, and ethical considerations behind different treatments.
• •Laura is praised for a calm, kind, confident manner during a stressful case involving imaging and major surgery.
• •Hannah, Zeeta, and Lucy are thanked by name for compassion and professionalism, particularly during difficult cases.
• •Reviews also regularly praise the wider reception, nursing, and vet team for being friendly, reassuring, and approachable.

Reviews

Google rating: 4.9 stars from 249 reviews.

Recent reviews commonly mention

• •A calm, friendly environment where pets seem comfortable, including several comments about dogs willingly going into the practice.
• •Clear communication and unhurried consultations, with owners valuing being fully informed about options rather than feeling rushed.
• •Strong experiences with both routine and complex care, including puppy concerns, allergy management over months, support for chronic conditions, imaging, major surgery, and end-of-life care.
• •A consistent sense of kindness and professionalism across the whole team, from vets to nurses and reception staff.

One reviewer raised a practical concern about treatment details being more easily accessible to out-of-hours vets if emergency care is needed elsewhere.