
The Urban Vet describes itself as an independent clinic with an emphasis on preventative care, 20‑minute appointments, and trying to book pets with the same vet each visit for continuity. Based on the website and recent reviews, it appears set up for both routine care and more involved medical work, with in‑house diagnostics (lab tests, X‑ray, ultrasound) and procedures including laparoscopy, plus a dedicated dermatology clinic.
In the latest reviews, owners repeatedly mention feeling well informed and not rushed, including one account of a vet taking time to explain the pros/cons, science, and ethical considerations behind different options. Several reviews describe ongoing case management (e.g., months of allergy work‑ups, a cat with a long‑term condition), and one describes a case involving two X‑rays and major surgery for a suspected foreign body.
From the clinic website and review content, services and capabilities mentioned include
No formal out‑of‑hours or emergency arrangement is stated in the information provided; one reviewer wished treatment details could be accessible to out‑of‑hours vets.
Named team members mentioned in the latest reviews
Several reviews also call out reception and nursing staff for helping owners feel reassured and keeping visits calm.
Google rating: 4.9 stars from 238 reviews. “”
Note: Showing the 5 most recent Google reviews out of 238 we track in total. Recent reviews may not be representative of overall sentiment.
3 weeks ago
This vet is such a superb practice! so much that my pup always pulls me in! He has always been taken care of and what I love is that they are in no rush to just give you whatever treatment, even if that would be better for them! Before I got my pup neutered, they referred me to a dog behaviourist as he had been attacked before and started being a bit scared of other dogs! My pup is so healthy since started going there!
a month ago
Super nice staff, felt reassured and informed after my dog’s visit. Such a lovely and relaxed environment making us both feel calm about it all!
a month ago
I have been attending this practice for the last three years and visit quite often as my cat has a long-term condition. Paul, along with every single member of the team I’ve met over the years, has always been caring, supportive, approachable and professional. Their kindness and dedication have not only made a real difference to Lupe’s wellbeing, but also to my experience as a first-time, often-overthinking cat owner. If I could give them 10 stars, I absolutely would!
a month ago
I can't tell you how fortunate I feel that I found Urban vets in Earlsfield when it was suspected my working cocker had eaten a corn husk. She had never been to this vets before and hated going to my last one but although she had 2 xrays and major surgery she always went in with a wagging tail. Laura who looked after her was calm, kind and confident and Paul today when I went for her first check up was great. The surgery does have a calm feel to it and I like that you know which vet you will be seeing. Reception were great too. Thank you too you all. If there was just one thing:I wish there was a way where details of her treatment could be somehow available to the out of hours vets. Maybe in a similar way as the nhs where the computer notes can be accessed by other surgeries.
a month ago
An enormous thank you to Hannah Zeeta Lucy and Paul - and all the staff at Urban Vets. The Kindness and Compassion you have shown to our pets (and to us) has been such a comfort to us - we always feel we are in safe hands and treated with the utmost professionalism and care. As long time pet owners, we understand that the prognosis is not always good - but knowing that you are doing all you can to treat and help is of great relief. We are so grateful to have found you - you do the hardest job - and I cannot tell you how much it is appreciated. Thank you all so much Janet
a week ago
Best vet clinic in London. My dog is always so well treated, we did follow Paul because he is incredible and great professional. However, from reception, nurses and other vets we only received the best service.
2 weeks ago
The team at Urban Vet are absolutely wonderful. My dog Franco basically loves going to the vet as much as he does going to the park now! Everyone - from the vets to the nurses to the receptionists - is incredibly kind, approachable, and genuinely caring. We've been working through Franco's allergies for months, and they've been with us every step of the way. A special shoutout to Paul, Franco's primary vet, who is one of the kindest, most competent, and passionate vets I've ever met. I really appreciate how he always takes the time to explain the science, pros and cons, and ethical considerations behind every option, so we always feel fully informed and confident in our decisions. Overall, I couldn't imagine being in better hands. Urban Vet is truly exceptional - I'd recommend them wholeheartedly to anyone looking for a vet who genuinely cares about both pets and people.
4 months ago
We went to Urban Vets since getting out little Labrador pup and they are super welcoming and accommodating. The team there looked after my pup amazingly and I couldn’t recommend them more highly. We moved slightly further from the practice and so now attend a practice within walking distance but it was a tough decision and if the new place doesn’t workout we will make the trip back as the quality of care at Urban Vets is amazing.
4 months ago
Excellent and compassionate care from the team. Our much beloved cat Yoshi recovered very quickly after our visit, thanks so much for all the care and support over a little bad patch.
6 months ago
Five-Star Care and Compassion at Urban Vets We’ve been through a difficult time with our dog’s cancer diagnosis, but the team at Urban Vets has truly been a lifeline. Every single member of staff is incredibly understanding, supportive, and professional, while also being friendly and genuinely compassionate. They’ve gone above and beyond for both of our dogs, providing not just outstanding medical care, but also love and emotional support. The surgery itself is immaculate—modern, calm, and a truly welcoming environment for both pets and owners. The reception team always greets us with warmth, and we never feel rushed or overlooked. Our dogs are now back to normality, and we can’t thank the Urban Vets team enough for everything they’ve done. If you’re looking for a five-star veterinary practice, this should be your first and only choice. We highly recommend Urban Vets with absolutely no hesitation. Thank you again to the entire team—you are all so very much appreciated.
Explore more trusted veterinary clinics near The Urban Vet
49 Heythorp St, London SW18 5BS, UK
170-172 Merton Rd, London SW19 1EG, UK
176 Northcote Rd, London SW11 6RE, UK
